This SMS Privacy Policy and Terms and Conditions governs text messaging communications provided by Buffalo Bros Moving Co. LLC (“Buffalo Bros,” “we,” “us,” or “our”).
By providing your mobile telephone number and opting in to receive text messages from Buffalo Bros Moving Co. LLC, you acknowledge and agree to the terms described below.
1. SMS Program Description
Buffalo Bros Moving Co. LLC uses text messaging to communicate with prospective and existing customers regarding our moving and related services.
Questions or information necessary to provide or complete services
Other transactional or service-related communications associated with your relationship with Buffalo Bros Moving Co. LLC
Where separately permitted by your consent and applicable law, we may also send promotional or marketing communications regarding Buffalo Bros Moving Co. LLC services.
2. Consent to Receive Text Messages
By affirmatively opting in to receive SMS or MMS messages from Buffalo Bros Moving Co. LLC, you consent to receive text messages at the mobile telephone number you provide.
Consent to receive text messages is not a condition of purchasing any goods or services from Buffalo Bros Moving Co. LLC.
You represent that you are the subscriber or customary user of the mobile telephone number you provide and that you are authorized to consent to receive communications at that number.
If your mobile telephone number changes or is reassigned, you agree to notify Buffalo Bros Moving Co. LLC or opt out before discontinuing use of that number.
3. Message Frequency
Message frequency varies depending on your interactions with Buffalo Bros Moving Co. LLC, the services you request, and the status of your quote, booking, or move.
4. Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s standard messaging, data, and other charges may apply to messages sent or received as part of this service. Buffalo Bros Moving Co. LLC is not responsible for charges imposed by your wireless carrier.
5. How to Opt Out
You may revoke your consent and stop receiving text messages from Buffalo Bros Moving Co. LLC at any time.
Reply STOP to any text message from us to unsubscribe.
We will also honor other reasonable communications that clearly indicate that you no longer wish to receive text messages from us, as required by applicable law.
After receiving an opt-out request, we may send you one final non-promotional text message confirming that your request has been processed.
After your opt-out has been processed, you will no longer receive text messages from Buffalo Bros Moving Co. LLC that require your consent unless you subsequently provide consent again.
If you later wish to receive messages again, you may opt in again through one of our available signup or communication methods.
6. Help
For assistance with our text messaging program, reply HELP to a message from Buffalo Bros Moving Co. LLC.
You may also contact Buffalo Bros Moving Co. LLC through the contact information provided on our website at:
Buffalo Bros Moving Co. LLC respects your privacy.
We use information you provide, including your mobile telephone number and related communications, for purposes such as responding to inquiries, providing quotes, scheduling services, communicating about your move, providing customer service, and delivering other communications you have requested or authorized.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers, contractors, telecommunications carriers, messaging platforms, technology providers, and other vendors solely to the extent reasonably necessary for them to assist us in operating our business and providing our messaging services.
For example, information may be processed by service providers that assist with:
SMS and telecommunications delivery
Customer relationship management
Website and communications infrastructure
Scheduling
Customer support
Data hosting and security
Business operations
Such sharing is for operational purposes and does not authorize those parties to use your mobile information for their own independent marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
8. Disclosure Required by Law
We may disclose information when we reasonably believe disclosure is necessary or appropriate to:
Comply with applicable laws, regulations, legal processes, subpoenas, court orders, or governmental requests
Enforce our agreements or policies
Detect, investigate, prevent, or address fraud, security issues, or unlawful activity
Protect the rights, safety, or property of Buffalo Bros Moving Co. LLC, our customers, or others
Establish, exercise, or defend legal claims
9. No Sale of SMS Consent
Buffalo Bros Moving Co. LLC does not sell, rent, or transfer your SMS opt-in consent to third parties for their independent marketing or promotional purposes.
Your consent to receive text messages from Buffalo Bros Moving Co. LLC applies only to Buffalo Bros Moving Co. LLC unless you separately and expressly consent to communications from another entity.
10. Service Providers
Buffalo Bros Moving Co. LLC may use third-party communications and telecommunications providers, including messaging platform providers, to transmit or manage text messages.
Those providers may receive information necessary to transmit, route, process, store, or manage communications on our behalf.
Their involvement in delivering our communications does not constitute authorization to use your mobile information for their own marketing purposes.
11. Carrier Disclaimer
Wireless carriers are not liable for delayed, undelivered, or misdirected messages.
Message delivery is subject to effective transmission by your wireless service provider and is outside the complete control of Buffalo Bros Moving Co. LLC.
Availability of text messaging services may vary by carrier, device, geographic location, and service plan.
12. Automated Messaging Technology
Messages may be transmitted using automated technology or messaging platforms where permitted by applicable law.
Your consent to receive communications using such technology is not a condition of purchasing goods or services from Buffalo Bros Moving Co. LLC.
13. Security
Buffalo Bros Moving Co. LLC uses reasonable administrative, technical, and organizational safeguards intended to protect personal information under our control.
However, no transmission or storage system can be guaranteed to be completely secure, and SMS communications should not be used to transmit highly sensitive information such as passwords, Social Security numbers, complete financial account information, or other information that should reasonably be kept confidential.
14. Children’s Privacy
Our text messaging service is intended for individuals who are legally capable of requesting or purchasing our services.
We do not knowingly use our SMS program to solicit personal information from children.
15. Changes to These Terms
Buffalo Bros Moving Co. LLC may revise this SMS Privacy Policy and Terms and Conditions from time to time to reflect changes in our services, technology, business practices, or legal requirements.
Any updated version will be posted on our website with an updated “Last Updated” date.
Changes will apply prospectively as required by applicable law and will not eliminate any consent rights or opt-out rights provided by law.
16. Relationship to General Privacy Policy
These SMS terms apply specifically to Buffalo Bros Moving Co. LLC’s text messaging services.
Our general Privacy Policy may separately govern information collected through our website, customer interactions, transactions, and other business activities.
If there is a conflict regarding the treatment of SMS opt-in data, mobile information, or text messaging consent, the provisions providing greater protection to the consumer will apply to the extent required by applicable law.
17. Contact Information
Questions regarding these SMS Terms and Conditions, privacy practices, or text messaging program may be directed to Buffalo Bros Moving Co. LLC through the contact methods provided at:
